Terms of Service

Last updated: June 2026

Welcome to BYORO. These Terms of Service ("Terms") govern your use of our website and the purchase of products from BYORO. By accessing our website or placing an order, you agree to be bound by these Terms.

If you do not agree with these Terms, please do not use our website.

1. General

BYORO reserves the right to update, modify, or replace these Terms at any time without prior notice. Any changes become effective immediately upon publication on this website.

By using this website, you confirm that you are at least 18 years old or are using the website under the supervision of a parent or legal guardian.

2. Products

We strive to ensure that all product descriptions, specifications, images, and prices are accurate.

However:

• Product images are for illustrative purposes only.
• Natural gemstones and diamonds may vary slightly in color, clarity, and appearance.
• Handmade jewelry may contain minor variations that make each piece unique.

Such variations are not considered defects.

3. Pricing

All prices displayed on the website are shown in the selected currency.

BYORO reserves the right to change prices without prior notice.

Prices do not include customs duties, taxes, or import charges unless explicitly stated during checkout.

Customers are responsible for any applicable duties or taxes imposed by their destination country.

4. Orders

After placing an order, you will receive an order confirmation email.

This confirmation does not constitute acceptance of your order.

BYORO reserves the right to:

• refuse or cancel any order;
• limit purchase quantities;
• request additional verification before processing an order.

If payment has already been processed for a cancelled order, a full refund will be issued.

5. Payments

We accept secure payments through the payment methods available during checkout.

All payment information is processed through secure third-party payment providers. BYORO does not store your payment card information.

6. Shipping

Estimated delivery times are provided for convenience only and are not guaranteed.

BYORO is not responsible for delays caused by:

• customs inspections;
• courier services;
• force majeure events;
• incorrect shipping information provided by the customer.

Risk of loss transfers to the customer upon delivery.

7. Returns and Refunds

Returns, exchanges, and refunds are governed by our Return & Refund Policy.

Please review that policy before making a purchase.

8. Repairs and Warranty

Warranty coverage, repairs, and resizing services are subject to our Warranty Policy and Repair Policy.

Warranty does not cover:

• accidental damage;
• improper use;
• normal wear and tear;
• unauthorized modifications or repairs.

9. Intellectual Property

All content on this website, including but not limited to:

• logos;
• product designs;
• photographs;
• videos;
• graphics;
• text;
• branding;
• website design;

is the exclusive property of BYORO and may not be copied, reproduced, distributed, or used without prior written permission.

10. Limitation of Liability

To the fullest extent permitted by applicable law, BYORO shall not be liable for any indirect, incidental, special, or consequential damages arising from the use of our website or products.

Our maximum liability shall not exceed the amount paid for the purchased product.

11. User Conduct

You agree not to:

• use the website for unlawful purposes;
• interfere with website security;
• attempt unauthorized access to our systems;
• transmit malicious software;
• violate applicable laws or regulations.

12. Privacy

Your use of this website is also governed by our Privacy Policy.

By using the website, you consent to the collection and processing of your information as described in that policy.

13. Governing Law

These Terms shall be governed by and interpreted in accordance with the laws of the United Arab Emirates.

Any disputes arising from these Terms shall be subject to the exclusive jurisdiction of the competent courts of the United Arab Emirates.

14. Contact Information

If you have any questions regarding these Terms of Service, please contact us:

BYORO

Email: support@byoro.ae