HEART KEY PENDANT

A delicate heart-shaped key pendant crafted in 18K yellow gold. A playful yet timeless symbol of love, perfect for everyday wear.

Details: 18K yellow gold · Gold weight 1.36 g

Please note: Pendant only. The chain can be purchased separately from us.

Delivery Costs

• Free Delivery in the UAE: We are happy to offer free shipping on all orders within the United Arab Emirates.
• International Shipping: For orders outside the UAE below AED 5000, a shipping fee of AED 150 will be automatically applied at checkout.

Processing & Dispatch Times

• 18KT Products:Within UAE: 8–9 Business DaysOutside UAE: 10–12 Business DaysPlease note that Monday to Friday are considered business days.
• 10KT & 14KT Products:Within UAE: 12–14 Business DaysOutside UAE: 14–16 Business Days
• Ready-to-Ship Products:Within UAE: 1–3 DaysOutside UAE: 4–7 Days

Festive Season Notice: During high-season holidays, order fulfillment times may be extended by an additional 3–4 days due to high order volumes and courier company schedules. We appreciate your patience!

Important Notes & Delivery Areas

• Tracking: You will receive a notification with a shipment tracking number as soon as your byoro piece has been shipped.
• KYC Requirements: To comply with regional shipping and invoicing regulations, providing a copy of your National ID or passport is mandatory. Orders cannot be processed without this information.
• International Destinations: Outside the UAE, we currently ship to Saudi Arabia, Bahrain, Qatar, Oman, and Kuwait.

Returns & Exchanges

• Made-to-Order Pieces: Since our 10KT, 14KT, and 18KT jewelry pieces are crafted specifically for you, they are not eligible for returns or exchanges unless there is a manufacturing defect.
• Ready-to-Ship Items: You can return or exchange ready-to-ship items within 7 days of delivery, provided they are unworn, in their original packaging, and with all security tags intact.
• How to Request a Return: Simply contact our concierge team at support@byoro.ae, and we will guide you through the process. Please note that return shipping fees for non-defective items are the responsibility of the customer.

To ensure your new byoro piece fits beautifully, use our size guide and simple at-home measuring methods below.

International Size Conversion Chart

How to Measure at Home

Method 1: The Existing Ring

• Select a ring that already fits the intended finger perfectly.
• Use a ruler to measure the inside diameter of the ring in millimeters (measure straight across the inside center, excluding the metal walls).
• Match this measurement to the Inside Diameter column in our chart to find your size.

Method 2: The Paper Ribbon

• Cut a thin strip of paper or a piece of non-stretchy string.
• Wrap it comfortably around the base of your finger. Make sure it can slide smoothly over your knuckle.
• Mark the exact point where the paper or string overlaps.
• Lay it flat against a ruler and measure the length in millimeters—this is your inside circumference.

Important Tips from the byoro Concierge

• Timing is Everything: Measure your fingers at the end of the day when your hands are warm. Fingers tend to be smaller in the cold and can swell slightly in hot weather or in the morning.
• The Band Width Rule: If you are planning a ring stack or choosing a wider, bolder statement band, we recommend sizing up by half a size or one full size for a more comfortable fit.
• Between Sizes? If your measurement falls between two sizes on our chart, we always recommend choosing the larger size.

Certificate of Authenticity

Each piece of our jewelry is independently certified for authenticity by trusted international laboratories such as IGI or IDT.